11522 NE 20th Street, Bellevue, WA 98004
Tel: 425.462.2531 Fax: 425.454.6176

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FREQUENTLY ASKED QUESTIONS:

What is a copay?

A copay is the portion of your healthcare visit fee that you are responsible for paying at the time of check-in. The amount is dictated by your insurance company. It is considered a portion of the cost for your office visit. Please check the front of your insurance card. You may need to call your insurance company for more information. Our clinic will charge a processing fee in addition to the copay amount if the copay is not paid at the time of the visit, so please come prepared.

What forms of payment do we accept for the copay?

We accept VISA, Mastercard and Discover. You may also pay in cash, but please note that we do not carry change.

What if you can’t make the appointment?

Please give us at least 24 hours' notice so that we can offer your appointment slot to someone else. Some patients ask to be put on a waiting list and your consideration in letting us know that you can’t come in will help other patients who are anxious to be seen. You will also avoid the late cancellation fee of $150.00.

What about parking?

We are pleased to offer free, above ground parking for your convenience both in our clinic parking lot and along the street.

Where is our clinic located?

It is easy to find us. We are two blocks north of Overlake Hospital in Bellevue, Washington, on the northwest corner of 116th Avenue and NE 20th Street.

What about access for the disabled?

We are pleased to have a level ground entrance for all patients. There are no stairs required to enter or exit the clinic. Also, there are no stairs inside our clinic. Our clinic was recently renovated and is fully ADA accessible.